Course Curriculum

    1. About the Course

    2. Course Preview

    3. List of Topics

    1. Globalization

    2. The Globalization Phenomenon

    3. Outsourcing & Offshoring

    4. Emergence of Global Service Delivery

    5. Summary - Globalization

    6. Summary - Outsourcing

    7. Summary - Offshoring

    8. Sourcing: External Vs. Internal

    9. Evolution of Captives

    10. Growth of Captive Centers

    11. Business Sourcing Trends

    12. Journey of Captives

    13. Shared Services Basics

    14. Definition & Benefits

    15. Characteristics of Shared Services

    16. Summary - Objectives of SSC

    17. Global Sourcing Models

    18. Global In-House Centers

    19. Multi-Function Centers

    20. Virtual & Assisted Captives

    21. Joint Venture, B-O-T & BPO

    22. Sourcing Models for Shared Services

    23. Summary - SSC Types

    24. Terminology for Captives

    25. Rebranding: GIC & GCC

    26. Rebranding of Operating Model

    27. Evolving Terminology

    1. History of Captives in India

    2. Timeline of Events

    3. Growth Journey of Captives in India

    4. Geographical Spread

    5. Multi-Location Strategy

    6. Prime Locations for GCCs

    7. Summary - Location & Expansion

    8. Key Statistics - GCC

    9. World's GCC Capital - India

    10. Shared Services & GCC Landscape

    11. GCC Success Story in India

    12. Growth Drivers

    13. Success Factors

    14. Cost Arbitrage

    1. Setting up Shared Services & GIC Model

    2. Primary Reasons

    3. Implementing the Strategy

    4. Vision for Establishing a GCC

    5. Executive Sponsorship

    6. Building a Business Case for GCC

    7. Location Strategy

    8. Global Presence

    9. Site Selection

    10. Location Criteria

    11. Summary - GCC Location

    12. Infrastructure Setup

    13. GCC Workplaces

    14. Best Practices for GCC Setup

    15. Compliance Requirements

    16. Regulatory Framework

    17. Export of Technology & Services

    18. Investment Considerarions

    19. Corporate Taxes

    20. Service Chargeback & Transfer Pricing

    21. Course Completion Certificate

About this course

  • ₹999.00
  • 65 lessons

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